How do I get in contact with Viva customer support?
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You’re in the right place!
We recommend starting with our chat feature in the bottom right corner or browsing our Help Center! Both are designed to give you quick, easy access to answers without the wait.
As a small but mighty team, we do our best to respond quickly, but these tools are the quickest way to track your order, make updates, or troubleshoot common issues or questions.
If you don’t find what you’re looking for, we’re happy to help! For the fastest response, choose the option that best fits your needs:
📱 General Inquiries | Order Tracking
→ Text Us: (919) 371-8882
📩 Detailed Inquiries | Order Issues
→ Email Us: info@vivarawpets.com
📞 Prefer to talk?
→ Leave a message: (919) 371-8882
Business Hours:
Monday–Friday, 9 AM – 5 PM EST
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