How do I place my first order?

Ready to get started? Follow these simple steps:

• Use the Feeding Calculator

Head to the feeding calculator on our homepage to determine your pet's daily Viva needs and get monthly order recommendations.

Have more than one pet? Click "Add a Pet" to enter their details as well!

• Choose Your Box Style

Build My Variety Box: Lets Viva recommend a well-rounded mix of proteins based on your pet's profile

Feeding Recommendation Only: Prefer full control? Choose this option and hand-pick recipes from our dog, cat, or pure pages.

• Customize Your Box

Use the '+' or '-' buttons to adjust the quantities. Click the red trash can icon to remove items.

At the top, you'll see your pet's daily feeding recommendation. At the bottom, you'll find the recommended amount based on your delivery frequency.

• Select Your Plan

You can place a One-Time Purchase or join our flexible subscription plan. Subscriptions begin with a reduced 2–3 week trial box (depending on your order size). Prefer to skip the trial? Take a look at our Trial Skipping Guide.