How do I place my first order?

Edited

Ready to get started? Follow these simple steps:

Use the Feeding Calculator

Head to the 'Build Meal Plan' on our homepage to determine your pet's daily Viva needs and get monthly order recommendations.

Have more than one pet? Click "Add a Pet" to enter their details as well!

Customize Your Box

Click ‘Claim Offer’ at the top of the page to start building your 10 lb Sampler Box. Feel free to swap recipes using ‘Remove.’ Please note that changing quantities will switch the order out of Sampler mode.

If you’d like to switch between our different product lines, select the desired category in the top left corner, find the recipe you’d like to add, and click ‘Add’.

At the top, you'll see your pet's daily feeding recommendation, along with the recommended order amount based on your delivery frequency.

Select Your Plan

You can place a One-Time Purchase or join our flexible subscription plan.


Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.