Subscriptions vs. One-Time Orders
At Viva, we offer two easy ways to get your pet’s food: subscriptions and one-time orders. Whether you’re just getting started or you’re a long-time feeder, it’s helpful to know the difference.
🛒 One-Time Orders
A one-time order is just what it sounds like, a single purchase with no future shipments scheduled. It’s a great way to:
Try out a new recipe or protein
Grab extra food to tide you over
Stock up for travel or pet sitters
If you’re just transitioning to raw or feeding it part-time, one-time orders can help you get a feel for your pet’s preferences and portions before locking anything in.
🔁 Subscriptions
A subscription is a recurring order that delivers your pet’s food on a schedule you choose, eliminating the need for manual reordering. You’ll get:
Automatic deliveries so you never run out
Flexible scheduling — easily skip, delay, or adjust anytime
Surprise rewards as a thank-you for sticking with us
Access to subscriber-only perks and promos
Still not sure what’s right for you? Reach out to our team, we’re happy to help you find the setup that works best for your pet’s needs!
